What went wrong with FM:Systems under Eptura
Eptura was formed through rapid acquisition — Archibus, FM:Systems, Serraview, Condeco, and others were stitched together under one corporate umbrella. The result is a fragmented product stack with different interfaces, inconsistent data models, and an uncertain roadmap. Customers report that modernization efforts have been slow, often breaking existing workflows while adding limited value. Support quality has declined as teams are stretched across multiple legacy codebases. If you are on FM:Systems today, you are not just managing a facility — you are managing the risk of being on a platform whose roadmap is being driven by acquisition strategy.
