Why healthcare campuses need better navigation
Hospitals and medical campuses are some of the most complex buildings people navigate. Multiple connected towers, dozens of departments, evolving floor layouts, and entrances that don't align between wings all make orientation difficult for arriving patients. Research on hospital wayfinding has documented the scale of the problem: a long-running case study at Emory University Hospital estimated roughly $220,000 per year in operational costs tied to wayfinding confusion, while industry studies have cited a $150 billion annual cost of missed appointments across U.S. healthcare and a $200 average revenue loss per missed outpatient visit. Floorable is designed to support healthcare teams in addressing that navigation friction with interactive digital wayfinding.